Terms & Conditions
Welcome to Sree Emporium LLC (“we,” “us,” “our”). By accessing or purchasing from our website, www.srees.us, social media pages, or any other sales channel we operate (collectively, the “Services”), you agree to the following Terms & Conditions. Please read them carefully.
1. Acceptance of Terms
By using our Services or purchasing any product, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree, please discontinue use of our Services.
2. Product Information & Availability
We take great care in curating and presenting our products.
However:
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Colors may vary slightly due to lighting, screen settings, or handloom variations.
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Minor differences in texture, weave, or pattern are natural characteristics of handcrafted or handloom products.
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Product availability may change without notice.
We reserve the right to discontinue or modify products at any time.
3. Pricing & Payments
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All prices listed are in USD and include applicable taxes.
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Payments must be made through accepted methods: Apple Pay, Visa, Mastercard, American Express, or other methods listed at checkout.
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Prices are subject to change without notice.
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Sree Emporium LLC is not responsible for failed or declined transactions due to banking/payment processor issues.
4. Order Processing & Shipping
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Orders are processed once payment is confirmed.
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After placing an order, you will receive an email confirmation.
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Once shipped, you’ll receive tracking details and an estimated delivery date.
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Estimated delivery timelines are 10–15 days, but delays may occur due to logistics provider constraints.
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We are not liable for delays caused by carriers, weather, customs, or unforeseen disruptions.
5. Final Sale Policy
To maintain competitive pricing and offer high-quality curated items at affordable rates, all sales are final.
This means:
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No returns
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No refunds
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No exchanges
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No cancellations after order confirmation
Please review your order carefully before completing your purchase.
6. Damages & Incorrect Items
If an item arrives damaged, defective, or incorrect, you must contact us immediately at contact@srees.us with photos and order details.
We will review the case and determine the appropriate resolution.
Note: Variations in handloom or handmade items are not considered defects.
7. Intellectual Property
All content on our website — including product images, descriptions, logos, branding, graphics, and text — is the intellectual property of Sree Emporium LLC.
Unauthorized use, reproduction, or distribution is strictly prohibited.
8. Privacy & Data Protection
We respect your privacy. Any personal information provided during purchase or account creation is handled in accordance with our Privacy Policy.
We do not sell your information to third parties.
9. User Responsibilities
By using our Services, you agree that:
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You will not misuse the website or attempt to disrupt functionality.
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You will provide accurate information during checkout.
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You will not engage in fraudulent transactions.
We reserve the right to refuse service to anyone violating these terms.
10. Limitation of Liability
Sree Emporium LLC is not liable for:
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Any indirect, incidental, or consequential damages
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Delays caused by shipping carriers
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Losses due to inaccurate shipping information provided by the customer
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Product variations inherent to handcrafted items
Your sole remedy for issues related to defective or incorrect products is the resolution process outlined in Section 6.
11. Changes to Terms
We may update or modify these Terms & Conditions at any time without prior notice.
Continued use of our Services after changes indicates your acceptance of the updated terms.
12. Governing Law
These Terms & Conditions are governed by the laws of the State of Texas, without regard to conflicts of law principles.
Any disputes must be resolved in courts located in Collin County, Texas.
13. Contact Us
For questions regarding these Terms & Conditions, reach us at:
📧 contact@srees.us
